Vechtron Help Center

Vechtron Help Center

How can we help you with Vechtron?

Find answers, troubleshoot issues, and contact our team. Whether you are a driver, partner, or fleet manager, this is your starting point for support.

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Getting started

Learn how to set up your account, connect your vehicle, and start using Vechtron.

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Vehicle and app setup

Step by step guides for pairing Vechtron with your car and configuring preferences.

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Contact support

Reach our support team for billing questions, technical issues, or account help.

Popular help topics

Account and access

  • Creating and verifying your Vechtron account
  • Signing in and troubleshooting login issues
  • Managing profile and notification settings
  • Managing multiple vehicles under one account

Vehicle health and alerts

  • Understanding predictive maintenance alerts
  • What to do when you get a critical warning
  • How Vechtron uses your vehicle data
  • Customizing alert thresholds and frequency

Emergency and roadside help

  • How emergency detection works in Vechtron
  • What information is shared during an emergency
  • Steps to take if Vechtron flags an urgent issue

Billing and plans

  • Free tier versus paid subscription
  • Updating payment methods
  • Invoices and receipts
  • Pausing or canceling your subscription
FAQS

Frequently Asked Questions

Find questions and answers related to the product, setup, updates, and support.

Vechtron is compatible with most modern vehicles that support OBD-II connectivity (typically models from 1996 and newer).
Vechtron detects and notifies you about check engine light issues, battery health status, oil change reminders, tire pressure monitoring, and fuel efficiency trends.
Yes, you can manage multiple vehicles under one account, making it ideal for families or fleet operators.
Yes, the Vechtron knowledge base is accessible from any mobile device with internet connectivity.

Contact Vechtron support

In app chat

Get real time help directly inside the Vechtron app. Open the app, go to Settings then Support and tap Start chat.

Email support

For non urgent technical questions, send us a message.

support@vechtron.com

Emergency issues

If you are in immediate danger or involved in an accident, call your local emergency number first, then use Vechtron to share relevant vehicle information.